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How to ...


For ease of access, we include below a series of step-by-step guides on how to navigate different requirements over the course of your Medshield membership.

Access Network Hospitals, Healthcare Facilities and Providers for my benefit option
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Access MedshieldMOM additional services
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Access my Dental Benefits
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Access my Optical Benefits
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Access SmartCare Services
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Add Dependents on you Membership
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Apply and Register on the Chronic Medicine Programme (CDL List)
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Apply for extended DTP PMB Chronic Medicine
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Apply to register on the Oncology Programme
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Apply for Continuation of Membership after the death of a Principal Member
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Blow the whistle of Fraud, Waste and Abuse
Download
Change your Banking Details
Download
Obtain a Hospital pre-authorisation
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Register on the Medshield App and Medshield website log-in member zone
Download
Make an EFT (Electronic Fund Transfer) payment
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Medshield Contact Details
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Contact details for DSP and Managed Care Partners
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