How to ...


For ease of access, we include below a series of step-by-step guides on how to navigate different requirements over the course of your Medshield membership.

Access Network Hospitals, Healthcare Facilities and Providers for my benefit option
Access MedshieldMOM additional services
Access my Dental Benefits
Access my Optical Benefits
Access SmartCare Services
Apply and Register on the Chronic Medicine Programme (CDL List)
Apply for extended DTP PMB Chronic Medicine
Apply to register on the Oncology Programme
Blow the whistle of Fraud, Waste and Abuse
Obtain a Hospital pre-authorisation
Register on the Medshield App and Medshield website log-in member zone
Medshield Contact Details
Contact details for DSP and Managed Care Partners